Step 4.6: Important settings and sending orders
SCENT: Reminder your scent is identified via the SKU. Go back to step 2 for more information.
LABEL: (Also knows as "Print URL"): This part is a little more complicated but we will get through it and we promise after this it is a breeze.
A print url is a URL where your image is hosted. We need that URL placed in the "Print URL" metadata field. Dropbox is the easiest way to host your candle label images and order desk has a dropbox integration already setup. Once you create your label and upload it to dropbox, a URL is generate and that Is what you will need in order fro attach image to each item in your order. You can do this manually as orders arrive or you can set it up so that so that every time an order arrives it automatically associates the candles in the order via the SKU and adds the print_url. You will do this by setting up the item in the "Inventory Items " link in order desk. Click Inventory and then "Add New Item" Your settings for adding a candle into order desk are to the right.
IMPORANT: SKU must be the same SKU that is coming from your storefront!
Code/Sku- This is the Code/SKU you use in your storefront. Order desk uses the SKU and matches it to this information the right as an order comes in from your storefront. VERY IMPORTANT: This MUST match what you have in your storefront.
Current Stock: Make this 9999
Location: Please set this to candlebuilders
Variations: Although we grab your scent information from the SKU adding it as a variation can help you visualize it better on your storefront and also does make it easier for us to identify it so this is helpful to add
Metadata fields: Please add print_url and the image link to the actual label. When the order arrives with this code/sku it will add this information.
SENDING ORDERS: This is the fun part! When all of this is setup you simply press the Candlebuilders button and the order gets sent to us for fulfillment. The order will then move to the "prepared" folder - this means we got it and it is in process! Once we ship it will move to the closed folder and your tracking information will post back to your storefronts.
(If an order does not move to "Prepared" this could likely mean the SKU or print URL is incorrect.) We will contact you, however do not hesitate to contact us at email@example.com if you also notice this in your OD.