IMPORTANT: Our Shopify App Is Free & Allows You To Add Custom, Print On Demand Drop shipped Candles To Your Store. We currently offer shipping to the US/Canada (worldwide shipping options coming soon) . Please review all the instructions below carefully after installing the app. For Support Email: firstname.lastname@example.org
SHIPPING TO US/CANADA ONLY (Worldwide coming soon)
EASY TO USE - STEP BY STEP GUIDE BELOW
HERE TO ALWAYS HELP AT HELP@CANDLEBUILDERS.COM
Add Contact Information & Payment Settings
Click update payment method in yellow box centered on screen
Alternatively click setting in the left hand navigation bar.
Enter contact information & your payment method. We recommend that this is done first because orders will not ship until a payment method is entered and complete.
Finally, after billing information is entered, select how often you'd like orders sent to our fulfillment team after processing (*Note you must currently still hit "Send to fulfillment" manually for your orders for us to receive your order information)
Click add product via the light blue box in center of screen (First time product creation).
Click add product on left hand navigation bar.
Alternatively click start customizing in deep blue box lower on page.
Step 1 is choosing a vessel (There are two sizes, 13.75 and 7.5)
Simply click on desired vessel size.
Click on, Ok, next step, on bottom right of screen to Step 2, selecting a scent.
Note: You can add both sizes to your store, but you will add them as separate products.
Step 2 is selecting a scent
Simply click on desired scent.
Click on, Ok, next step, on bottom right of screen to Step 3, selecting candle label template.
Note: You can sell all three scents for each candle. Each would be entered as separate products.(In this case you would NOT put the scent name on the label art though as we provide one label option for all 3 scents on a single product page)
Select Label Design Template
Step 3 is selecting a label design template (There are four options).
Click on a provided template or select custom to upload your own artwork.
Click on Ok, next step, on bottom right of screen to Step 4, Customize.
Our Custom option has a link to .PSD template, and a Canva template
Customize Your Label Design
Step 4 is customizing label design template.
This is where you will enter your text, image to the provided templates or upload your previously created label file.
Click on Ok, next step, on bottom right of screen to Step 5, product details.
Note: Endless designs are possible. Each new design would require a new product to be created.
Enter Product Details
Step 6 is entering the product details.
Enter your product title.
Enter product description - text is provided for use or you can completely modify.
Enter SKU (This is specific to your product and required, make one up if you don't have a SKU system). We will append data that denotes vessel size and candle scent. DO NOT MODIFY SKU AFTER CREATION.
Enter your retail price & notice profit calculations.
Click, Ok, next step, to review all product details, including label rendered on vessel. If incorrect, you can go back by clicking the step you'd like to change via the top navigation bar.
Click save as Draft of PUBLISH CANDLE located in bottom right corner of page.
Review My Candles
Once you've published or saved a draft of your product you will be directed to the My Candles page in the app
There are three views. (All, Active, and Drafts).
Here you can edit, delete or remove your candle entirely
Create additional new products via top right corner of page
Set Your Shipping Rates
In order to accept orders in Shopify you MUST have a shipping rate model setup. If your store is not new than you have probably considered this already. If your store is new please review Shopify's shipping help page here. New stores usually use a weight based, item based, or price based shipping model.
To adjust Shipping in Shopify- Settings>>Shipping and Delivery
By default our candles will arrive in your store with 0.00 weights
If you use a weight based model you MUST adjust the weight of the candles as follows: Small: .9 LB - 15 oz / Large 1.4 LB - 23 oz
The cost to ship a candle is as follow so please build your model accordingly
Our app is currently available for shipments in the US/Canada and rates are as follows for shipping to both countries:
-Small Candle $7 , $5 Each additional
-Large Candle: $8, $5 Each additional
(Worldwide shipping options expected in Q4 of 2021)
Process Your Orders
In order for us to receive your orders you MUST send a fulfillment request in shopify. This is done manually on the order page.
Once you hit the "Request Fulfilment" you will be directed to a "Send Fulfillment request" button page, please click that and we will receive and process your order based on the 1HR or 24HR timeline you set in the app
Your order will ship in 1-3 business days, you will be billed for the order after shipment.
Any orders NOT going to a US/Canada based address will NOT be fulfilled and held or rejected by the app.
If you have a lot of orders, you can sort in the order area by location and select CandleBuilders and see orders that have Candlebuilders items in them for faster processing.
Order Ships & We Bill You
The cost per candle is shown in the app when you create the candle. You set the markup based on your profit needs.
We will bill you for the cost of the candle + shipping.
You will be billed for each shipment in a batch within 24 hours of the order shipping.
Any questions at all let us know email@example.com
We are WICKed excited to partner with you!
Please contact us at firstname.lastname@example.org with any questions.